TheraAI Solutions has signed the American Physical Therapy Association
Digital Transparency pledge, illustrating our commitment to the fact that digital "physical therapy" services are only performed or directed by licensed physical therapists in accordance with all regulations and APTA’s Standards of Practice for Physical Therapy.

AI Governance Plan for TheraAI Solutions

Introduction

TheraAI Solutions (www.theraaichat.com) creates AI chatbots for outpatient physical, occupational, and speech-language therapy clinics using third-party platforms. Our chatbots help clinics engage patients and manage tasks efficiently. This simplified AI Governance Plan shows our commitment to building safe, ethical, and trustworthy AI that complies with healthcare standards, including HIPAA. We update this plan regularly based on feedback and new regulations.

Our Principles

  1. Transparency: We explain clearly how our chatbots work and their limits.

  2. Fairness: Our chatbots are designed to treat all patients equally, reducing bias.

  3. Accountability: Our chatbots are built with tools to track performance and fix issues.

  4. Privacy: We protect patient and clinic data under healthcare laws.

  5. Safety: Our chatbots are designed with safeguards to reduce risks.

  6. Patient Focus: We prioritize patient needs and trust.

How We Ensure Responsible AI

1. Ethical Development

  • Reducing Bias: We test chatbots before launch to minimize bias  and ensure fair patient interactions.

  • Ethical Standards: We follow healthcare AI ethics, like those from the Institute for Healthcare Improvement and World Health Organization, to respect patients.

  • Safe Design: Chatbots include automated limits to ensure appropriate responses, as no human oversight occurs after deployment.

2. Data Protection

  • Minimal Data: We collect only necessary data (e.g., appointment details) with consent.

  • Security: Data is encrypted and stored securely to prevent breaches.

  • Compliance: We follow HIPAA and other privacy laws. See our Privacy Policy on www.theraaichat.com.

3. Risk Management

  • Pre-Launch Checks: We assess risks like errors or bias before deploying chatbots.

  • Monitoring: Automated systems track chatbot performance and flag issues for our team to fix.

4. Transparency

  • Clear Information: We provide clinics and patients with simple explanations of chatbot functions.

  • Performance Updates: We share regular reports on how our chatbots perform and our compliance efforts.

5. Feedback and Collaboration

  • Input Welcome: Clinics and patients can share feedback via www.theraaichat.com to improve our chatbots.

  • Partnerships: We work with healthcare experts and regulators to meet best practices.

  • Inclusivity: We include diverse voices to make chatbots accessible to all patients.

6. Compliance and Oversight

  • Following Laws: We comply with HIPAA and AI regulations, adapting as rules change.

  • Governance Team: Our internal team reviews chatbot development and risks regularly.

7. Training and Support

  • Staff Training: Our team learns about AI ethics and healthcare rules.

  • Clinic Support: We give clinics tools to use chatbots effectively.

  • Patient Help: We provide guides for patients on using chatbots.

Contact Us

We value your feedback to improve our chatbots. Reach out with questions or concerns.  We’ll respond quickly and openly.

Our Commitment

TheraAI is dedicated to creating AI chatbots that support therapy clinics and patients responsibly. This plan shows our promise to build trust and deliver safe, ethical AI.