
Smarter Chatbots Built for Therapists by a Therapist
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Invest in Your Practice’s Success
TheraAI delivers results—more appointments, less administrative time, and happier patients. With flexible subscriptions, you get expert-built AI tailored to your practice.
Starter Pan Setup $395
Perfect for Single-location PT, OT, or SLP clinics and new practices testing AI capabilities
Includes:
AI chatbot with predefined flows (practice information, FAQs, therapy resources)
Basic customization to align with practice's branding
Initial protocol library up to 100 pages
1-hour staff training session
Launch for website and 1 social media platform (Facebook Messenger, WhatsApp, etc.)
30-day post-launch support
Limits: Single location only, structured data submission required (clean PDFs &/or Word documents)
Professional Plan Setup $1995
Perfect for Multi-location clinics (2-5 clinics)
Includes:
All Standard features
Multi-location support (up to 5 locations)
Advanced customization (branding, chatbot personality, emojis)
Initial protocol library up to 300 pages
Two 1-hour training sessions
Priority setup (7-10 business days)
Enhanced analytics dashboard
60-day post-launch support
Limits: Maximum 5 locations, structured data submission required
Enterprise Setup starting at $3995
Comprehensive solution for large practices (5 + locations).
Includes:
All Premium features
Unlimited locations
Initial protocol library up to 500 pages
Four 1-hour training sessions
Dedicated account manager
Custom integrations consultation
90-day post-launch support
Monthly performance reviews (first 3 months)
Limits: Advanced integrations incur additional fees, structured data submission required
One Time Setup Fee
Starter Plan - $125 / month
Includes:
Up to 1,000 chats per month
Basic analytics (interaction counts, top queries)
2 policy/protocol updates per quarter (max 750 words each)
Email support
Monthly usage reports
Professional Plan - $295 / month
Includes:
All Starter Plan features, plus:
Up to 3,500 chats per month
Advanced analytics (engagement trends, peak usage analysis)
4 policy/protocol updates per quarter (max 1,000 words each)
Priority email support
Quarterly performance review calls
Custom reporting options
Enterprise Plan - $595/month
Comprehensive solution
Includes:
All Professional Plan features, plus:
Up to 8,000 chats per month
Unlimited policy/protocol updates
Dedicated account manager
Monthly strategy calls
Priority phone support
Advanced integration capabilities
Custom development hours (2 hours/month included)
Monthly Subscriptions
Package Deals & Incentives
Complete Launch Package
Save $500 when bundling setup + first 6 months
Any setup tier + 6 months subscription = $500 discount
Locks in current pricing for full 12 months
Integration Bundle
Save 25% on multiple integrations
EMR + Scheduling Integration: 25% off second integration
3+ integrations: 30% off third and subsequent integrations
Annual Payment Incentive
Pay annually: 2 months free (equivalent to 17% discount)
Setup + Annual subscription: Additional $300 off setup fee
Add-On Services & Pricing
Content & Updates
Additional protocol/policy updates (beyond plan limits): $125 each
Content migration from existing systems: $0.25 per page
Platform & Integration Expansion
Additional social media platforms: $95 each
Additional website integrations: $150 each
Extra locations (beyond setup package): $495 each
EMR & System Integrations
Popular EMR Systems (WebPT, etc.): $1,995
Complex EMR Systems (Raintree, EPIC, etc.): $2,995
Scheduling System Integration: $1,495
Custom API Development: $295/hour
Chat Credits & Overages
Additional chat credits (never expire): $45 per 1,000 chats
Monthly overage charges: $0.055 per chat (billed quarterly)
Bulk credit packages: $195 per 5,000 chats (20% savings)
Professional Services
Additional training sessions: $175 per hour
Custom development: $295/hour
Consultation & strategy sessions: $225/hour
On-site implementation: $1,995/day (plus travel)
Important Notes & Policies
Chat Usage Guidelines:
Chat Definition: Single user interaction generating one bot response
Monthly Reset: Limits reset first day of each month
Credit Banking: Purchased credits never expire and roll over
Fair Use Policy: Excessive automated testing may incur additional charges
Implementation Timeline:
Standard Setup: 10-14 business days
Premium Setup: 7-10 business days
Enterprise Setup: 10-21 business days (depending on complexity)
Data & Compliance:
HIPAA-compliant hosting included in all plans
Structured data preferred (additional processing fees may apply for unstructured data)
Regular security updates and backups included
99.9% uptime guarantee
Payment Terms:
Setup fees: 50% due upon contract signing, 50% due at launch
Monthly subscriptions: Billed monthly in advance
Add-on services: Due within 30 days of completion
Annual plans: Full payment due upon signing (with discount applied)
Pricing effective January 2025. All prices subject to change with 30-day written notice. Custom enterprise solutions available upon request. Volume discounts available for 10+ locations.